Terms of Service & Conditions of Sale.

Agreement to be bound

By accessing the website, browsing products, submitting information, or placing an order, you acknowledge that you have read, understood, and agree to these Terms and the policies incorporated by reference.

If you do not agree, do not use the website or place an order.

Additional policies

Our Customer Policies page forms part of these Terms and includes our Privacy Notice, Shipping & Delivery Policy, Returns & Refunds Policy, damaged-product procedures, and contact information.

Review those policies at /customer-policies.

Age and legal capacity

You must be at least 18 years old, or the age of majority where you live, and legally capable of entering a binding agreement to make a purchase through the website.

Accurate information

You agree to provide current, complete, and accurate information when placing an order or contacting us. You are responsible for ensuring that billing, shipping, and contact information is correct.

Lawful use

You may use the website only for lawful purposes and in accordance with these Terms. You are responsible for complying with laws and restrictions that apply where you live or where products are shipped.

Limited permission to use the website

We grant you a limited, nonexclusive, nontransferable, revocable permission to access and use the website for personal, noncommercial purposes, including learning about BioFulmate products and making authorized purchases.

Prohibited activities

You may not:

• Use the website in violation of law, regulation, or these Terms.
• Attempt to gain unauthorized access to the website, servers, systems, accounts, or networks.
• Upload or transmit malware, malicious code, automated attacks, or harmful content.
• Interfere with website security, availability, performance, or normal operation.
• Use bots, scrapers, crawlers, or automated tools to extract content or data without written permission.
• Impersonate another person or misrepresent your identity, affiliation, or authority.
• Use website content, product photography, copy, trademarks, or designs for commercial purposes without authorization.
• Submit false reviews, fraudulent claims, abusive messages, or misleading information.
• Attempt to circumvent purchase limits, promotional rules, security checks, or fraud controls.

Suspension or termination

We may restrict or terminate access to the website when reasonably necessary to protect customers, systems, rights, operations, or legal obligations, including where we suspect fraud, abuse, misuse, or a violation of these Terms.

BioFulmate product families

BioFulmate offers wellness products that may include BioFulmate Daily cellular nutrition products and BioFulmate Infused topical wellness products such as balms and skin-care products.

Product pages, labels, directions, warnings, ingredients, sizes, and availability may vary by product and may be updated from time to time.

Descriptions and images

We make reasonable efforts to display product descriptions, colors, packaging, sizes, and images accurately. Screen settings, lighting, packaging updates, supplier changes, and manufacturing variations may cause differences between website images and the item received.

Availability and purchase limits

Products are offered subject to availability. We may limit quantities, discontinue products, revise formulations, update packaging, or refuse orders when reasonably necessary.

Pricing and corrections

Prices, promotions, product information, and availability may change without notice. We reserve the right to correct typographical, technical, pricing, or product-information errors and to cancel or adjust an affected order before shipment.

Your order is an offer to purchase

Submitting an order is an offer to purchase the selected products. An order-confirmation message acknowledges receipt but does not necessarily mean that the order has been finally accepted.

Order acceptance

We may accept an order by processing payment, beginning fulfillment, or shipping the order. We may decline or cancel an order before shipment for reasons including unavailable inventory, incorrect pricing, suspected fraud, payment issues, address problems, purchase limits, legal restrictions, or operational error.

Verification and fraud prevention

We or our service providers may request additional information or perform reasonable verification before accepting or shipping an order. Failure to provide requested information may result in delay or cancellation.

Customer-requested changes

Contact us immediately if an order needs to be changed or canceled. We cannot guarantee changes after fulfillment begins or a shipping label is created.

Authorization and charges

You authorize Shopify and the applicable payment provider to charge the payment method selected at checkout for the total amount shown, including product price, taxes, shipping, and any disclosed fees.

Declined or reversed payments

Orders may be delayed or canceled when payment is declined, reversed, disputed, or otherwise not completed. You are responsible for resolving payment issues with the applicable financial institution or payment provider.

Published shipping policy

Shipping methods, rates, delivery estimates, address requirements, tracking procedures, and delayed-package guidance are provided in our Shipping & Delivery Policy.

Review the policy at /customer-policies#shipping.

Risk of loss

Responsibility for shipment and risk of loss are determined by applicable law and the shipping terms associated with the order. Nothing in these Terms limits rights that cannot lawfully be limited.

Returns and refunds

Return eligibility, authorization requirements, time limits, product-condition requirements, inspection procedures, and refund timing are governed by our Returns & Refunds Policy.

Review the policy at /customer-policies#returns.

Damaged or defective products

Procedures for reporting damaged, defective, leaking, missing, or incorrect products are available at /customer-policies#damaged-orders.

Consult a healthcare professional

Consult an appropriate healthcare professional before using a product if you are pregnant, nursing, taking medication, managing a medical condition, have allergies or sensitivities, are planning a medical procedure, or have questions about whether a product is appropriate for you.

Follow labels and directions

Read and follow the product label, directions, warnings, ingredient information, storage guidance, and recommended use. Discontinue use and seek appropriate professional guidance if you experience an unexpected or adverse reaction.

FDA disclaimer

These statements have not been evaluated by the Food and Drug Administration. BioFulmate products are not intended to diagnose, treat, cure, or prevent any disease.

Testimonials and individual results

Testimonials and customer experiences reflect individual opinions and experiences. Results vary, and no testimonial guarantees that another person will experience the same result.

Protected materials

The website and its content, including the BioFulmate name, product names, logos, trademarks, trade dress, packaging, designs, photographs, graphics, illustrations, text, video, audio, layouts, software, and other materials, are owned by or licensed to New Spectrum Labs and are protected by intellectual-property laws.

Restrictions

Except as expressly permitted by law or authorized in writing, you may not reproduce, modify, distribute, publish, display, sell, license, create derivative works from, remove notices from, or commercially exploit website content or BioFulmate branding.

Feedback and submissions

If you voluntarily provide nonconfidential feedback, suggestions, ideas, or comments about the website or products, you grant us a nonexclusive, worldwide, royalty-free right to use that feedback for legitimate business purposes without an obligation to compensate you, subject to applicable law and our Privacy Notice.

Service providers

The website and store may depend on third-party services, including Shopify, payment providers, hosting providers, analytics providers, shipping carriers, customer-support tools, and fraud-prevention services.

Third-party terms

Third-party services may be governed by their own terms, policies, availability, and security practices. We do not control every third-party platform and are not responsible for third-party content or practices except to the extent required by law.

External links

Links to external websites are provided for convenience and do not necessarily imply endorsement. Review the terms and privacy practices of third-party sites before using them.

Privacy Notice

Our Privacy Notice explains how BioFulmate and New Spectrum Labs collect, use, disclose, retain, and protect personal information, including information associated with website use and purchases.

Review the Privacy Notice at /customer-policies#privacy.

Do not send sensitive information

Do not send complete payment-card numbers, card security codes, account passwords, medical records, or sensitive health information through email, contact forms, reviews, or return packages.

Website availability

The website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, error-free operation, compatibility with every device, or that all content will always be current, complete, or free from technical issues.

Product warranties

To the fullest extent permitted by law, and except for any express written warranty provided with a product, we disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

No guarantee of results

Wellness outcomes vary by individual. We do not guarantee a particular result, improvement, experience, or outcome from use of a BioFulmate product.

Excluded damages

To the fullest extent permitted by law, BioFulmate, New Spectrum Labs, and their owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill arising from or related to the website, products, or these Terms.

Maximum liability

To the fullest extent permitted by law, total liability for a claim arising from a specific order will not exceed the amount paid for the product or order giving rise to the claim.

Nonwaivable rights

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or reduces consumer rights that cannot be waived under applicable law.

Your responsibility

To the extent permitted by law, you agree to defend, indemnify, and hold harmless BioFulmate, New Spectrum Labs, and their owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable legal fees arising from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or fraudulent or abusive conduct.

Changes to services or products

We may modify, suspend, or discontinue website features, products, promotions, content, or services at any time, subject to applicable law and obligations associated with accepted orders.

Changes to these Terms

We may revise these Terms to reflect changes in law, technology, services, operations, or business practices. Updated Terms will be posted on this page with a revised date.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where another jurisdiction’s consumer-protection law must apply.

Venue

Subject to applicable consumer rights and any mandatory dispute procedures, claims relating to these Terms or the website may be brought in a court of competent jurisdiction serving Berks County, Pennsylvania.

Severability

If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.

No waiver

A failure to enforce a provision does not waive the right to enforce it later or to enforce any other provision.

Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, financing, sale, reorganization, or transfer of business assets, subject to applicable law.

Entire agreement

These Terms, together with policies incorporated by reference and any product-specific written terms, constitute the entire agreement concerning the website and purchases and supersede prior discussions on those subjects.